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Field Applications

Beckman Coulter Diagnostics São Paulo, São Paulo, Brazil Category Customer Support Job Id R1286565 Location São Paulo, Brazil
JOB DESCRIPTION

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. 

We have multiple opportunities available for Field Application Specialists (FAS) for Beckman Coulter Diagnostics in the Sao Paulo area. The FAS is responsible for executing customer service strategies, contributing to the applications and field services team in favor of our customers, being a powerful ally and promoter of our solutions, as well FAS must perform at a high level to deliver in a solid way, is also responsible for supporting the marketing and commercial strategies.

This position is part of Service Brazil located in Campinas - SP and will be an opportunity to be remote, in the office and at customers on-site. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Field Service Application Team and report to the Field Service Application Leader Brazil responsible for maintaining the high level of customer satisfaction for pre-sales and after-sales services. Will have the unique opportunity to deliver high technical performance and support customers in meeting their business challenges, raising the bar for education, and supporting new challenges to come, becoming a key part of our customers' business decisions and want to work to build a world-class Field Application Specialists organization—read on.

In this role, you will have the opportunity to:

  • Support the On-Site visits and Remote assistance. Troubleshooting and training, being a Focal point for customers on product-related issues and strategic support in decision-making

  • Active communication bridge between Beckman Coulter and Customers, including marketing support with new launches and promotion campaigns.

  • Lead the continuing education of our customers, supporting customers in publishing relevant scientific articles and highlighting the area as a differentiator of our services in the market.

The essential requirements of the job include

  • Proven experience with continuing education for clinical laboratory customers and more than three years in workflow of clinical analysis laboratories, with theoretical and practical knowledge of in vitro diagnostics in Beckman Coulter and or similar product lines

  • Proficient in English and desirable Spanish, native speaker of Brazilian Portuguese

  • Availability to travel within Brazilian territory to serve customers and internationally for training, the main characteristic of the position is face to face with the customers.

  • Degree in Pharmacy, Biomedicine or Biology

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide. This job is also eligible for bonus/incentive pay.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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