Service Coordinator

Beckman Coulter Life Sciences Taipei, Taipei City, Taiwan Category Customer Support Job Id R1286189 Location Taipei, Taipei City, Taiwan
JOB DESCRIPTION

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Beckman Coulter Life Sciences, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

At Beckman Coulter Life Sciences, we know time is the most critical facet in the laboratory today: time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results.

We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists, with many of our 3,300+ global colleagues coming from the laboratory.

It’s all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And we’re just beginning. Working together, let’s put our time and talents together to advance human health for tomorrow.

Learn about the Danaher Business System which makes everything possible.

The Service Coordinator is responsible for the team's coordination with clients and internal teams.

This position reports to the Service Supervisor and is part of the Service team located in Taipei and will be an on-site role.

In this role, you will be responsible for:

  • Take calls and proceed with follow-up customer phone calls and coordinate the order processing of service parts

  • Provide documentation support for quotation, list price bidding and contract maintenance

  • Renew Service contract, Field Service documents, creation and contract document updates and archiving management

  • Monitor service contract and Preventative Maintenance schedule & Assist in Service inventory /parts usage management

  • Generate reports including Forecast Service monthly/yearly revenue and Ad hoc task as requested

The essential requirements for the job include: 

  • Bachelor’s degree or equivalent.

  • At least 3 years related work experience in an international organization.

  • Relevant work experience in quotations and contract maintenance

  • Possess good computer skills in MS Word, Excel, PowerPoint.

  • Good command in written and spoken English

It would be a plus if you also possess previous experience in:

  • Organising team schedule

  • Able to multi-task and good organizational skills

  • Oracle , Quest or other similar databases

Beckman Coulter Life Sciences, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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