IT Support Technician

Leica Biosystems’ mission of “Advancing Cancer Diagnostics, Improving Lives” is at the heart of our corporate culture. We’re a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know that every moment matters when it comes to cancer diagnostics. When you come to work, you’re helping develop solutions that enable accurate diagnoses to turn anxiety into answers. Join our diverse, global team of talented people, and be inspired to grow every day.

Leica Biosystems is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. 

The IT Support Technician for Leica Biosystems is responsible for maintaining hardware, software, network issues, configuring operating systems, phone and conferencing systems

This fixed term position (2 years contract) is part of the IT Department located in Mount Waverley, Victoria and will be a fully on-site role. At Leica Biosystems, our vision is to advance cancer diagnostics and improve lives.

You will be a part of the End User Support and Services Australia Team and report to the Team Lead, IT End User Support & Services Australia / India responsible for the daily IT operations for both countries. If you thrive in a fast paced and supporting role and want to work to build a world-class IT department within the organization—read on.

In this role, you will have the opportunity to:

• Respond to customer tickets; troubleshooting and resolving in a timely manner.

• Order, configure and install new workstations and associated IT equipment

• Troubleshoot and resolve IT systems and network related issues

• Installation and support for business-specific engineering applications

The essential requirements of the job include:  

• Graduate or post-graduate qualifications (or equivalent) in a relevant field – e.g. Computer Science, IT or Software Engineering

• Minimum 1 years experience, supporting IT systems in a corporate environment

• An understanding of Microsoft Windows, Office 365, PowerBI, Adobe, SAP, and other desktop applications.

• Knowledge of network fundamentals and associated technologies

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• There are no regular travel requirements, but domestic/international travel may be required at times for specialised training, outages, or support.

It would be a plus if you also possess previous experience in:

• Experience with – SCCM, DSC, Linux, Azure/AWS, SQL, PABX, VoIP

• ITIL concepts & best practices

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.