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Application Scientist
Molecular Devices Shanghai, Shanghai, China Category Customer Support Job Id R1283460 Location Shanghai, China
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Position Summary:
We are seeking a dedicated and knowledgeable Application Scientist to join our team. The ideal candidate will provide exceptional technical and application support to our customers, ensuring their needs are met and issues are resolved promptly. This role requires a proactive individual with strong problem-solving skills and the ability to communicate effectively with both technical and non-technical stakeholders.
Key Responsibilities:
Provide effective technical and application support to potential and existing customers. Deliver webinars, seminars, and road shows. Promptly and thoroughly resolve application and product issues, ensuring customer satisfaction. Offer comprehensive product training and solutions to sales teams, distributors, and customers. Assist the Product Manager in developing and executing business strategies to drive growth and increase market share.
Experience:
A minimum of 3-5 years of experience working in a lab, biotech, or life sciences company. Preferred experience in biological imaging and organoids, with a strong preference for experience with Molecular Devices products. A master’s degree in biologics, microbiology, or related disciplines; a Ph.D. is preferred. Proficiency in English, with excellent written and verbal communication skills. Strong communication skills and an open-minded attitude as a team member
Additional Skills:
Ability to work independently and as part of a team. Strong analytical and problem-solving abilities. Customer-oriented mindset with a focus on delivering high-quality support.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
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